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Dixie Automotive Privacy Policy

Your privacy is of utmost importance to us at Dixie Automotive. This Privacy Policy outlines the types of information we may gather when you use our website, as well as our practices for using, maintaining, protecting, and disclosing that information.

When you interact with our website, we may ask you to provide identifiable information. Rest assured that any information you provide will be handled with the highest level of security and confidentiality. We do not engage in selling, distributing, or leasing your personal data to third parties unless we are given explicit permission or are compelled by law.

Dixie Automotive reserves the right to modify this Privacy Policy as needed. We encourage you to regularly check this page for any changes. The effective date of the most recent policy is 8/11/2025. Your continued use of our website after any modifications implies your acceptance of our updated Privacy Policy.

1. What We Collect

We may collect various types of personal information depending on the nature of your interaction with us. This may include but is not limited to:

Contact information such as your name, email address, enabling us to communicate with you directly.
Demographic information like your postcode, preferences, and interests, which assists us in understanding our user base and in tailoring our offerings.
Other relevant information that we may gather through customer surveys and/or offers, which aids us in improving our services and understanding the needs and preferences of our customers.

2. How We Use Your Information

We collect and store your personal information for various purposes, all intended to help us serve you better. Firstly, we maintain an internal record to understand your preferences and history with us. We also use your information to enhance our products and services, ensuring they fit your needs. Occasionally, we may send you promotional emails about new products or special offers we believe you may find appealing. Furthermore, your information helps us conduct market research, which we may do through email, phone, fax, or mail. It also allows us to tailor our website to match your interests. In some instances, we may share your information with our third-party partners for marketing or promotional endeavors. However, we guarantee that we will never sell your information.

3. Security

We are deeply committed to protecting your data, ensuring that any information provided by you is shielded from unauthorized access or disclosure. In an effort to safeguard and secure your information, we have implemented a comprehensive system of controls. These include robust physical measures, advanced electronic defenses, and diligent managerial procedures.

Our online platforms are designed with state-of-the-art security features, aimed to provide a secure environment for your information. Trust is integral to our operations, and we continually strive to maintain and enhance these security measures.

4. How We Use Cookies

We make use of cookies on our website to enhance your user experience and provide personalized services. Cookies are small files that, with your permission, are placed on your computer’s hard drive. They help us to analyze web traffic and notify us when you visit specific pages on our site.

Cookies enable our web applications to provide a tailored user experience by collecting and remembering information about your preferences. We utilize traffic log cookies to identify the most frequently visited pages on our site, helping us to refine our content and services to better meet your needs. This information is exclusively used for statistical analysis and is subsequently removed from our systems.

In essence, cookies aid us in providing a user-friendly website, by allowing us to determine which of our pages are valuable to you, and those that aren’t. It’s crucial to note that cookies do not give us any form of access to your computer, or any personal information about you, unless you choose to share this information with us.

While most web browsers automatically accept cookies, you have the option to accept or decline them. You can also modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our website’s features.

5. How We Share Information

We do not sell your personal information. We share it only as needed:

Service providers: hosting, cloud storage, payment processing, customer support, analytics, marketing, SMS/email delivery, towing or roadside assistance
Parts, warranty, and recall partners: to source parts, process warranties, and handle recalls
Business partners: with your direction, for services you request (e.g., insurance claims coordination)
Legal and safety: to comply with law or valid legal process; to protect our rights, users, or the public; to detect and prevent fraud or security issues
Business transfers: as part of a merger, acquisition, financing, or sale of assets (your information will remain protected and you will be notified of any material changes as required by law)

We require recipients to use your information only for the purposes we specify and to protect it according to applicable laws and contracts.

6. Your Privacy Rights and Choices

Depending on where you live, you may have rights over your personal information. Subject to legal limits, you can:

Access: request a copy of the information we hold about you
Correct: ask us to fix inaccurate or incomplete information
Delete: request deletion of your information
Restrict or object: limit certain processing or object to processing based on our legitimate interests, including direct marketing
Portability: receive certain data in a portable format
Withdraw consent: when we rely on consent, you can withdraw it at any time
Opt out of marketing: use the unsubscribe link in emails or reply STOP to SMS where applicable; you will still receive important service messages

To exercise your rights, contact us using the details below. We may need to verify your identity. You can also authorize an agent to make requests where allowed by law.

7. Contact Us

If you have questions, want to exercise your rights, or need to make a complaint, contact us:

Dixie Automotive

Attn: Privacy Team

174 W telegraph St.
Washington, UT 84780

Email:  team@dixie-automotive.com
Phone: (435) 628-3331

If we cannot resolve your concern, you may have the right to contact your local data protection authority or state attorney general.

Thank you for visiting our website!